Privacy Policy
Privacy Policy
Effective date: July 21st 2026 Last updated: July 21st 2026
This Privacy Policy explains how trackable (“trackable,” “we,” “us,” or “our”) collects, uses, and discloses information when you visit gettrackable.ca (the “Site”). It also describes the analytics and advertising technologies we use and the choices available to you.
By using the Site, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Site.
1. Who We Are
trackable provides analytics infrastructure and marketing measurement services for small businesses. We are based in Ontario, Canada.
For any privacy question or request, contact us at melissagoodkey@gmail.com.
2. Information We Collect
a) Information you provide directly
When you contact us or submit a form on the Site (for example a contact, enquiry, or quote request form), we collect the information you choose to give us, which may include your name, email address, phone number, business name, and the contents of your message.
b) Information collected automatically
When you visit the Site, certain information is collected automatically through cookies and similar technologies, including:
- Device and browser type
- Approximate geographic location (derived from IP address, which is not stored in our analytics reports)
- Pages viewed, links clicked, and time spent on the Site
- The website or source that referred you to the Site
- Marketing campaign identifiers (UTM parameters) attached to the links you arrive from
We use this information to understand how visitors find and use the Site, to measure the performance of our marketing, and to improve the experience we offer.
3. Cookies and Similar Technologies
A cookie is a small text file stored on your device when you visit a website. We use cookies and similar technologies for three broad purposes:
- Strictly necessary: to make the Site function and keep it secure.
- Analytics: to understand how visitors interact with the Site so we can improve it (see Google Analytics below).
- Advertising: to measure and improve our marketing campaigns and, where applicable, to show relevant ads (see Google Ads and Advertising Features below).
You can control or delete cookies through your browser settings, and where a consent banner is presented on the Site, through your stated preferences. Blocking some cookies may affect how the Site works.
4. Google Analytics 4
We use Google Analytics 4 (GA4), a web analytics service provided by Google LLC (“Google”), to understand how visitors use the Site.
GA4 uses cookies and similar identifiers to collect information such as the pages you visit, your approximate location, and how you arrived at the Site. GA4 automatically anonymizes IP addresses and uses them only briefly to estimate general location before discarding them. We do not use GA4 to collect personally identifiable information such as your name or email address, and Google’s terms prohibit us from doing so.
Google processes this data on our behalf as a service provider. For information on how Google uses data from sites that use its services, see: https://policies.google.com/technologies/partner-sites
You can prevent your data from being used by Google Analytics by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
5. Google Tag Manager
We use Google Tag Manager to manage the tags and tracking scripts on the Site. Google Tag Manager itself does not collect personal information; it is a tool that loads other tags (such as GA4 and advertising tags) according to the rules we configure. Any data collection is governed by the individual services those tags belong to, as described in this policy.
6. Google Advertising Features and Google Signals
Where enabled, we use Google Analytics Advertising Features, which may include Remarketing, Demographics and Interests reporting, and Google Signals.
When these features are active:
- We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) together with third-party cookies (such as Google advertising cookies) to inform, optimize, and serve advertising based on your past visits to the Site, and to report on how our ads perform.
- Google Signals, where enabled, allows reporting and remarketing across the devices of signed-in Google users who have turned on Ads Personalization.
You can opt out of personalized advertising and control how Google uses your data through Google Ad Settings: https://myadcenter.google.com
You can also opt out of third-party vendor cookies used for advertising through the Digital Advertising Alliance of Canada at https://youradchoices.ca or the Network Advertising Initiative at https://optout.networkadvertising.org.
7. Google Ads
We may use Google Ads to promote our services. Google Ads uses cookies and similar technologies to measure the effectiveness of our campaigns (for example, whether a visit led to an inquiry) and, where applicable, to show our ads to people who have previously visited the Site (remarketing). The advertising choices described in Section 6 also apply to Google Ads.
8. Consent and Your Choices
Where required by applicable law, we ask for your consent before setting analytics or advertising cookies, and we use Google’s Consent Mode to adjust how Google’s tags behave based on the choices you make. You can change or withdraw your consent at any time using the cookie controls on the Site or your browser settings.
9. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the services you request
- Operate, secure, and improve the Site
- Measure and improve the performance of our marketing
- Understand which channels and campaigns bring visitors to the Site
- Comply with our legal obligations
10. How We Share Information
We do not sell your personal information. We share information only:
- With service providers that help us operate the Site and our analytics and advertising (such as Google), who are permitted to use it only on our instructions
- Where required by law, regulation, or valid legal process
- In connection with a business transfer, such as a merger or acquisition, subject to this policy
11. Data Retention
We keep personal information only as long as needed for the purposes described in this policy or as required by law. Analytics data is retained according to the retention settings configured in our GA4 property. Inquiry and contact information is kept for as long as needed to respond to you and maintain our business records.
12. International Transfers
Google and some of our other service providers may process and store data on servers located outside Canada, including in the United States. Where information is transferred internationally, it remains subject to safeguards intended to protect it consistent with this policy and applicable law.
13. Children’s Privacy
The Site is intended for businesses and adults. We do not knowingly collect personal information from children.
14. Security
We take reasonable technical and organizational measures to protect the information we hold. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
15. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically.
16. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at: trackable [INSERT CONTACT EMAIL]